This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our portal (the “Portal”), whether as a guest or a registered user. Use of the Portal includes accessing, browsing, or registering to use the Portal.

Please read these terms of use carefully before you start to use the Portal, as these will apply to your use of the Portal. We recommend that you print a copy of this for future reference.

By using the Portal, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use the Portal.


These terms of use refer to the following additional terms, which also apply to your use of the Portal:

  • Our Privacy notice, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Portal, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, which sets out information about the cookies on the Portal.

INFORMATION ABOUT US is a portal operated by Shoosmiths LLP ("We"). We are a limited liability partnership registered in England and Wales under company number OC374987 and have our registered office at 100 Avebury Boulevard, Milton Keynes, MK9 1FH.

We are authorised and regulated by the Solicitors Regulation Authority. Our professional rules can be found at Shoosmiths LLP is also recognised as a multi national practice with the Law Society of Scotland under number 43932. The Law Society of Scotland regulates Scottish activities through its professional rules which can be found at In addition the Law Society of Northern Ireland regulates Northern Irish activity through its professional rules which can be found at

Shoosmiths LLP & Shoosmiths (Northern Ireland) LLP are not authorised by the Financial Conduct Authority. However, both firms are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance distribution activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by (depending on jurisdiction) the Solicitors Regulation Authority (EPF reference number - LS 569065) the Law Society of Northern Ireland and the Law Society of Scotland (certificate number 43932).

The register can be accessed via the Financial Conduct Authority website at Our registered office for England, Wales and Scotland is 100 Avebury Boulevard, Milton Keynes MK91FH and for Northern Ireland, 2-14 East Bridge Street, Belfast, Northern Ireland, BT1 3NQ.

For more information on the legal and regulatory status please see Shoosmiths website homepage for Legal and Regulatory Notice.


We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.


We may update the Portal from time to time, and may change the content at any time. However, please note that any of the content on the Portal may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that the Portal, or any content on it, will be free from errors or omissions.


The Portal is made available free of charge.

We do not guarantee that the Portal, or any content on it, will always be available or be uninterrupted. Access to the Portal is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Portal without notice. We will not be liable to you if for any reason the Portal is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the Portal.

You are also responsible for ensuring that all persons who access the Portal through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at



Any monies received by Shoosmiths as a result of an overpayment, or due to a systems error / oversight by Shoosmiths, will be refunded (in full or in part, as applicable), wherever possible to the account from which it originated.

Refunds will be made as soon as possible after a valid notification or request. If you require any assistance with a payment you have made, please contact us on
0370 086 3227


We are the owner or the licensee of all intellectual property rights in the Portal, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Portal for your personal use and you may draw the attention of others within your organisation to content posted on the Portal.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Portal must always be acknowledged.

You must not use any part of the content on the Portal for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of the Portal in breach of these terms of use, your right to use the Portal will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


The content on the Portal is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Portal.

Although we make reasonable efforts to update the information on the Portal, we make no representations, warranties or guarantees, whether express or implied, that the content on the Portal is accurate, complete or up-to-date.


Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Portal or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, the Portal; or
  • use of or reliance on any content displayed on the Portal.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide the Portal for domestic and private use. You agree not to use the Portal for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Portal or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on the Portal. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


When you upload information to the Portal, you consent to us using that information in accordance with out Privacy Policy.


We do not guarantee that the Portal will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access the Portal. You should use your own virus protection software.

You must not misuse the Portal by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Portal, the server on which the Portal is stored or any server, computer or database connected to the Portal. You must not attack the Portal via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Portal will cease immediately.


Where the Portal contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.


If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


Should you have any issues with any payment/overpayment made via this service please contact us on 0370 086 3227 so we can review the payments made to your account with you.

To contact us, please email

Thank you for visiting the Portal.